Terms & Conditions

Last Updated: March 2026 • Karis Pro Cleaning

1. Agreement to Terms

By visiting this website or booking cleaning services with Karis Pro Cleaning, you agree to be bound by these Terms & Conditions and our Privacy Policy.

2. Service Estimates & Bookings

All estimates provided online or over the phone are good-faith calculations based on information provided by the client. If upon arrival property dimensions, clutter level, or condition materially differ, Karis Pro Cleaning reserves the right to adjust pricing with client consent before beginning work.

3. 100% Satisfaction Guarantee

We take immense pride in our work. If you are dissatisfied with any area cleaned, you must notify us within 24 hours of service completion. We will return and re-clean the disputed area at no charge. Due to the labor-intensive nature of cleaning services, refunds are not issued prior to a re-clean opportunity.

4. Cancellations & Rescheduling

We kindly ask for at least 24 hours advance notice for cancellations or rescheduling so we can reassign our crew's schedule.

5. Limitation of Liability

Karis Pro Cleaning is fully insured. While our staff exercises maximum caution, clients are requested to secure fragile heirlooms, cash, jewelry, and irreplaceable items prior to service.

6. Governing Law

These terms are governed by and construed in accordance with the laws of the State of Illinois.

7. Inquiries

For any questions regarding these terms, reach business owner Karina Hernández at Oviedokaris36@gmail.com or call 312-659-9344.